At Innocepts Solar, we are committed to protecting your privacy and ensuring the security of your personal information. As a leading Solar EPC Company based in Faridabad with over 11 years of experience, we provide innovative, reliable, and affordable solar energy solutions tailored to your commercial and industrial needs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, emails, phone calls, or in-person visits to our office.
Contact Information
Innocepts Solar
BH – 208, Puri Business Hub, Sector – 81, Faridabad, Haryana, India
Telephone: +91 99911 08888 | +91 70114 30628
Email: info@innoceptssolar.com
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name: To address you personally and process inquiries or service requests.
- Contact Details: Including email address, phone number, and physical address, to communicate with you about our services.
- Business Information: Such as company name, project details, or energy requirements, to provide tailored solar solutions.
b. Non-Personal Information
- Website Usage Data: Including IP address, browser type, and pages visited, collected via cookies or similar technologies to improve our website experience.
- Project-Related Data: Technical details about your solar energy needs for designing customized solutions.
c. How We Collect Information
- When you contact us via phone, email, or our website.
- When you visit our office or engage with us for a project.
- Automatically through website analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support.
- Design, deliver, and maintain solar energy solutions tailored to your needs.
- Process transactions, including quotations, invoices, and payments.
- Send updates, promotional offers, or information about our services (with your consent).
- Improve our website, services, and customer experience.
- Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Trusted third parties (e.g., contractors, suppliers, or IT support) who assist us in delivering our services, under strict confidentiality agreements.
- Legal Authorities: If required by law or to protect the safety, rights, or property of Innocepts Solar or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.
5. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications.
- Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us at info@innoceptssolar.com or +91 99911 08888.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the “Last Updated” date. Please review it periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
Innocepts Solar
BH – 208, Puri Business Hub, Sector – 81, Faridabad, Haryana, India
Telephone: +91 99911 08888 | +91 70114 30628
Email: info@innoceptssolar.com
